The hotel offers amenities for your comfortable stay and unforgettable experiences
Best Breakfast Ever!
“The breakfast spread was very nice, with an abundance of choices. The staff promptly replenished the buffet, ensuring everything was fresh and delicious.” view full review
Relaxing Pool Experience
“The pool area was a wonderful surprise! The temperature was perfect for swimming, and the jacuzzi provided the ultimate relaxation after our long drive.” view full review
Impressive Gym!
“The gym was impeccably clean and well-equipped, offering enough weights for a robust workout. I genuinely enjoyed my time there!” view full review
Easy Parking Access
“Parking facilities were plenty and convenient, which made it incredibly easy to come and go during our stay.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Yoga class
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Children's play area
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Garden area
Leisure/ TV room
Spa centre
Sauna
Jacuzzi
Pool with view
Room features
Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Clayton Road,
Newcastle-under-Lyme,
United Kingdom,
ST5 4DL,
Staffordshire
Map view
Clayton Road,
Newcastle-under-Lyme,
United Kingdom,
ST5 4DL,
Staffordshire
City landmarks
Zoo
Trentham Monkey Forest
3.3
km
Garden
Trentham Gardens
2.5
km
Garden
Trentham Estate
2.6
km
Park
Waterworld
5.7
km
St James the Great
1.2
km
Trent Vale Gospel Hall
1.4
km
St John's Church
1.8
km
Church of St Thomas
1.8
km
Saint Matthias Hanford Parish Church
1.9
km
St Teresa of the Child Jesus Catholic Church
1.7
km
Church
Newcastle Baptist Church joined with URC Clayton
1.8
km
Church of St Mary and All Saints
2.1
km
Church
St. Thomas's Church Butterton
1.8
km
Church
St John's Church Trent Vale
1.8
km
Park Dr
Trentham Park
1.9
km
Golf Course
Trentham Golf Club
3.1
km
Trent Vale Methodist Church
1.9
km
Britannia Stadium
3.5
km
North Stafford Sports Club
2.1
km
Church
st andrews
2.4
km
Bankers Clearing House
2.2
km
Newcastle-under-Lyme Canal
2.2
km
Trentham War Memorial
2.2
km
No.122 Military Convalescent Depot
2.3
km
Perseus
2.4
km
Vue Newcastle Under Lyme
2.4
km
Church
St Peters methodist Church
2.4
km
Dandelions
2.4
km
Restaurants
The Westbury Tavern
1.1
km
Westbury Park Clayton
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Friendly staff
Great location
Uncomfortable sofa bed
Chaotic dining experience
6.4/10
Nice
Rooms
5.8
Location
7.0
Service
6.8
Dining
5.0
Guest reviews
6.4/10
based on 4 reviews
3.5/5
based on 1000 reviews
7.7
7.7/10 based on 3345 reviews
#4 of 5 hotels in Newcastle-under-Lyme based on Tripadvisor
Anthony
United Kingdom,
November
2023
6.2/10
The hotel was close to facilities, but the room wasn't ready upon check-in, leading to a 30-minute wait. The WiFi works fine, public areas are satisfactory, and there's a leisure club with a pool. The room had a sofa bed that was uncomfortable. The service was friendly and attentive, but there were issues with the drinks bill. The location was good for business meetings but felt cold and not inviting. The dining experience had great choices but was chaotic. Overall, a mixed experience with some positives and negatives.
Rooms
5.0
The room had a sofa bed that was not comfortable at all.
Service
7.0
The service was friendly and attentive, but had issues with the drinks bill.
Location
6.0
The location was good for business meetings but felt cold and not inviting.
Dining
7.0
The dining experience had great choices but was chaotic.
Facilities
6.0
There is a leisure club with pool, but the room was not ready upon check-in.
Friendly staff
Uncomfortable sofa bed
Christian
United States,
October
2023
5.0/10
The hotel had some drawbacks like small rooms with tiny shower spaces and issues with double payments, but it was serviceable overall. The presence of flying insects in the bathroom was a downside. On the positive side, the accommodation was suitable for those traveling with a child due to the room setup.
Rooms
5.0
The rooms, though small, were serviceable despite some management issues. The presence of flying insects in the bathroom was a downside.
Service
5.0
The staff lacked a welcoming atmosphere, not meeting expectations after a day at a theme park. Room service was available, but the overall reception experience was not overly pleasant.
Location
7.0
The location just off the motorway was convenient and peaceful, with polite and helpful staff at the reception despite a cold initial impression.
Dining
5.0
The dining experience had some issues including incorrect prices, subpar quality, and delays in service. The buffet setup was good for children but lacked in quality for adults.
Facilities
6.0
The hotel offers facilities suitable for business meetings in the bar and restaurant area, specifically set up for that purpose.
Ken
United Kingdom,
August
2023
5.8/10
The hotel wasn't up to the usual Holiday Inn standards we have experienced before, as it was very outdated and needed some tender loving care. The location was handy but the difficulty getting out of the car park during morning rush hours was a challenge. The dining experience was quite subpar with cold and unappetizing breakfast. Despite the shortcomings, the hotel was clean and quiet, fitting our basic needs.
Rooms
6.0
The room was not serviced for a whole week, which was disappointing for a stay at a chain hotel like Holiday Inn. The room itself was what we were looking for but needed some updating and maintenance.
Service
7.0
The staff was accommodating and welcoming, but during our stay, they seemed more focused on a wedding party, neglecting other guests' needs.
Location
7.0
The location was convenient for our needs, but the challenge of getting out of the car park during morning rush hours was frustrating.
Dining
5.0
The dining experience was a letdown with a cold and unappealing breakfast served late, not leaving us enough time to enjoy it. The prices were on the higher side for the quality.
Facilities
5.0
The hotel could benefit from more amenities and updates.
Keith
United Kingdom,
May
2023
7.4/10
The hotel has a great location close to Trentham Monkey Forest and the village. The rooms are clean and have all the necessary facilities, but some repairs are needed. Service is friendly and helpful. The location is convenient if you have a car but not ideal for walking around. The dining experience can be hit or miss. The hotel is just off the M6, making it a good stopping point between the South West and The Lakes.
Rooms
7.0
The rooms were clean and did not smell, with all necessary facilities, but some repairs are needed.
Service
9.0
The staff is always really friendly and helpful.
Location
8.0
The location is great for Trentham Monkey Forest and the village, Stoke, and Newcastle.
Dining
6.0
The dining experience can be hit or miss, with varying quality.
Facilities
7.0
The hotel offers basic facilities, suitable for a short stay.